|
8How do I contact A3Net Servers Inc.?
|
| phone |
+1
(602) 437-2888 |
| fax |
+1
(602) 437-3888 |
| email |
sales@a3net.com |
| US
mail |
3731
E La Salle St., Phoenix AZ 85040. |
|
|
|
8What is your Return Policy? |
Our return policy is as follows:
- No
returns will be accepted without prior
authorization RMA.
- We
reserve the option to accept non-defective
returns.
- A
minimum of 15% restocking fee will be
charged for all goods returned.
- All
goods returned must be in the same
condition as when they had received it.
- Customer
will bear all the shipping costs for
returned goods.
- All
claims for shortage, damage or shipment
errors must be made within 3 days after
receipt of shipment. Credit/ Refund only
within 30 days of purchase.
- $25.00
service fee will be charged for each
return check. ALL RETURNS must have RMA
number with the copy of original INVOICE.
- General
warranty for the replacement, will be 90
days, if not specified.
|
|
8How do I get orders shipped to countries
other than United States? How do I calculate
taxes and
tariffs? |
A3Net Servers, Inc. does process International
Orders. We require that the customer provide
us with their own
shipping account. All Tariffs and
Levy's are the customers responsibility and
are not included as A3Net Servers, Inc.
invoice. As paper work for various
countries differs widely, we will usually try
and contact you before Shipping out an
order. Some items may be restricted for
sale to specific countries. |
|
|
8What is the difference between "Retail
Box", "Bulk Pack" and
"System Pull"? |
| "Sun Sealed Box" is a Sun retail
box. This usually costs more, due to packaging
and the likes. "Bulk Pack" is a
brand new Sun Part shipped to resellers.
"System Pull" is a part that was
either used or has been pulled out from a new
Sun system. |
